Silverman, L.L.
Critical shift : the future of quality in organizational performance (Book) - Milwaukee, Wis. ASQ Quality Press 1999 - 294 p. 24 cm.
0873894456
Quality assurance--Management Quality of products--Management
658.562 SIL / 274
Critical shift : the future of quality in organizational performance (Book) - Milwaukee, Wis. ASQ Quality Press 1999 - 294 p. 24 cm.
0873894456
Quality assurance--Management Quality of products--Management
658.562 SIL / 274