Return on quality (Book)
By: Rust R.T.
Contributor(s): Keiningham T.L. Zahorik A.J.
Publisher: Singapore 1994Description: 225p. 24 cm.ISBN: 9971643863.Subject(s): Total quality management Total quality management--EvaluationItem type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Book | Perpustakaan LGM PLGM-Open Shelf | 658.562 (Browse shelf) | 1 | Available | 00011696 |
Browsing Perpustakaan LGM Shelves , Shelving location: PLGM-Open Shelf Close shelf browser
658.56 CRO Quality is free | 658.56 HRA Productivity and quality improvement: a practical guide to implementing statistical process control | 658.56 ZEI Delivering quality service: balancing customer perceptions and expectations | 658.562 Return on quality | 658.562 : 519.2 BRU Six sigma for managers | 658.562 : 519.2 DOD Six sigma: study guide | 658.562 : 519.2 ECK Making six sigma last: managing the balance between cultural and technical change |
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