Normal view MARC view ISBD view

World-class customer satisfaction (Book)

Publisher: Burr Ridge, Illinois Irwin 1995Description: 229p. 23 cm.ISBN: 0786301287.Subject(s): Consumer satisfaction--Case studies Customer service--Case studies

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Item type	Current location	Call number	Copy number	Status	Date due	Barcode
Book	Perpustakaan LGM PLGM-Open Shelf	658.64 BAR (Browse shelf)	1	Available		00020908

Previous								Next
Previous	658.6 GEO Investing in the technologies of tomorrow	658.6 LIE Merchants of vision: people bringing new purpose and values to business	658.624 ZAN Lightning strategies for innovation: how the world's best firms create new products	658.64 BAR World-class customer satisfaction	658.64 HES Service breakthroughs: changing the rules of the game	658.64 HOR Total customer satisfaction	658.64 IRO Managing service companies: strategies for success	Next