000 | 00507nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 010207t1999 000 0 eng d | ||
020 | _a0873894456 | ||
080 |
_a658.562 SIL _b274 |
||
100 | _aSilverman, L.L. | ||
245 | 0 |
_aCritical shift : the future of quality in organizational performance _h(Book) |
|
260 |
_aMilwaukee, Wis. _bASQ Quality Press _c1999 |
||
300 |
_a294 p. _c24 cm. |
||
650 | _aQuality assurance--Management Quality of products--Management | ||
700 | _aPropst, A.L. | ||
999 |
_c2197 _d2197 |
||
035 | _a274 |