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Beyond customer service: keeping customers for life

Gerson, R.F.

Beyond customer service: keeping customers for life (Book) - Los Altos, Ca. Crisp Publications 1992 - 88p. 26 cm.

ISBN: 1560521155

Subjects--Topical Terms:
Customer relations Customer services

Universal Decimal Class. No.: 658.89 GER / 1184

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