Total quality service: a simplified approach to using the Baldrige Award criteria (Book)

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Publication details: Kuala Lumpur Syarikat First Agency 1995Description: 161p. 23 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Perpustakaan LGM PLGM-Open Shelf	658.562 KES (Browse shelf(Opens below))	1	Available		00011721

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