Best practices in customer service (Book)

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Publication details: New York American Management Association 1998Description: 414 p. 28 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Perpustakaan LGM PLGM-Open Shelf	658.819 BES (Browse shelf(Opens below))	1	Available		00020631

Previous					No cover image available	No cover image available	No cover image available	Next
Previous	658.818.4 STA Complaint management: the heart of CRM	658.818 BAC Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation	658.818 KAU Up your service!: strategies and action steps delight your customers now!	658.819 BES Best practices in customer service	658.86/.87:339 ENT Effective retail and market distribution	658.87 WIN Retail merchandising	658.87 WIN Retail merchandising	Next

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