TY  - BOOK
AU  - Keehley, P. 
AU  - Abercrombie, N.N.
TI  - Benchmarking in the public and nonprofit sectors: best practices for achieving performance breakthroughs
PY  - 2008///
CY  - San Francisco, CA.
PB  - Jossey-Bass
KW  - Benchmarking (Management)--Unite States Total quality management government--United States
ER  -