Rao,A.  <br/><br/>
Total quality management: a cross functional perspective  (Book) 

 - New York  John Wiley  1996 
 - 630p.  23 cm. 
<br/><br/><label>ISBN: </label>0471108049 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Universal Decimal Class. No.: </label>658.562 RAO  / 1770