TY  - BOOK
AU  - Conference on Total Quality Management (1997 : Kuala Lumpur)  
TI  - Proceedings of the Total quality management conference, held on 8-9 April 1997, Hilton Hotel, Kuala Lumpur
PY  - 1997///
CY  - Kuala Lumpur
PB  - Hilton Hotel
KW  - Management--Performance measurement--Congresses Total quality management--Congresses
ER  -