Ketola, J. ISO 9000 : 2000 in a nutshell: a concise guide to the revisions (Book) - 2nd ed. - Chico, CA. Paton Press 2001 - 120 p. 22 cm. ISBN: 0965044599 Subjects--Topical Terms: Quality assurance--Standards Quality control--Standards Universal Decimal Class. No.: 658.562 KET / 4799