TY  - BOOK
AU  - Ketola, J. 
AU  - Roberts, K.
TI  - ISO 9000 : 2000 in a nutshell: a concise guide to the revisions
SN  - 0965044599
PY  - 2001///
CY  - Chico, CA.
PB  - Paton Press
KW  - Quality assurance--Standards Quality control--Standards
ER  -