TY  - BOOK
AU  - Olve, N. 
AU  - Roy, J. Wetter, M.
TI  - Performance drivers : a practical guide to using the balanced scorecard
SN  - 0471495425
PY  - 2000///
CY  - Chichester
PB  - John Wiley
KW  - Industrial productivity--Measurement Strategic planning
ER  -