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41.
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Benchmarking in the public and nonprofit sectors: best practices for achieving performance breakthroughs (Book) by
Edition: 2nd ed.
Publication details: San Francisco, CA. Jossey-Bass 2008
Availability: Items available for loan: Perpustakaan LGM (1)Call number: 005.642.1 KEE.

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42.
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Total quality management: a workshop for managerial and supervisory personnel (Book) by
Publication details: Kuala Lumpur Rubber Research Institute of Malaysia 1993
Availability: Items available for loan: Perpustakaan LGM (1)Call number: 658.562 ABD.

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43.
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Medical devices - Quality management systems - Requirements for regulatory purposes
Edition: Third edition.
Publication details: International Organization of Standardization, Switzerland: 2016
Availability: Items available for loan: Perpustakaan LGM (1)Call number: ISO 13485:2016.

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44.
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Quality management systems - Fundamentals and vocabulary
Edition: Fourth Edition.
Publication details: Switzerland: International Organization of Standardization, 2015
Availability: Items available for loan: Perpustakaan LGM (1)Call number: ISO 9000:2015.

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