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1.
Constructive conflict management: managing to make a difference (Book) by
Publication details: Amsterdam Pfeiffer & Co. 1994
Availability: Items available for loan: Perpustakaan LGM (1)Call number: 658.3 CRA.

2.
Managing disagreement constructively: conflict management in organizations (Book) by
Publication details: Los Altos, Calif. Crisp Publications 1988
Availability: Items available for loan: Perpustakaan LGM (1)Call number: 658.3 KIN.

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