000 00396nam a2200133Ia 4500
008 110701t1996 000 0 eng d
080 _a005.6 CHE
_b16785
100 _aChek Mat
245 0 _aPengurusan berkualiti dalam perkhidmatan
_h(Book)
260 _aKuala Lumpur
_bUtusan
_c1996
300 _a140 p.
_c22 cm.
650 _aQuality control--Malaysia Social science--Malaysia
999 _c17768
_d17768
035 _a16785