000 | 00396nam a2200133Ia 4500 | ||
---|---|---|---|
008 | 110701t1996 000 0 eng d | ||
080 |
_a005.6 CHE _b16785 |
||
100 | _aChek Mat | ||
245 | 0 |
_aPengurusan berkualiti dalam perkhidmatan _h(Book) |
|
260 |
_aKuala Lumpur _bUtusan _c1996 |
||
300 |
_a140 p. _c22 cm. |
||
650 | _aQuality control--Malaysia Social science--Malaysia | ||
999 |
_c17768 _d17768 |
||
035 | _a16785 |