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Customer satisfaction toolkit for ISO 9001:2000 (Book)
Publication details: Milwaukee, Wisconsin ASQ Quality 2003Description: 80 p. 28 cmISBN:- 0873895592
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | Perpustakaan LGM PLGM-Open Shelf | 658.89 (083.74) KES (Browse shelf(Opens below)) | 1 | Available | 00117706 |
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| 658.87 WIN Retail merchandising | 658.87 WIN Retail merchandising | 658.87 WIN Retail merchandising | 658.89 (083.74) KES Customer satisfaction toolkit for ISO 9001:2000 | 658.89 DEN Horizontal management: beyond total customer satisfaction | 658.89 GER Beyond customer service: keeping customers for life | 658.89 MOR Calming upset customers |
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